Terms & Conditions

1. Acceptance of the Terms

   By using our platform, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any provision of these Terms, please do not use our platform.

2. Eligibility Requirements

   You must meet certain eligibility requirements to use our platform:

• You are at least 18 years old (or the age of majority in your jurisdiction).
• You have a valid email address and phone number.
• You agree to provide accurate and true information about yourself when registering for an account.

3. Minimum Age Requirements

   You must be at least 18 years old to use our platform, except where a higher minimum age is required by law. We reserve the right to verify your age through government-issued identification or other means.

4. Geographic Restrictions

   Our platform is only accessible in jurisdictions where online gaming and betting are permitted by law. You represent that you are accessing our platform from a jurisdiction where it is lawful for you to do so.

5. Account Registration Rules

   When registering for an account, please:

• Provide true and accurate information about yourself.
• Use your own valid email address and phone number.
• Choose a secure password and keep it confidential.
• Do not share or transfer your account to anyone else.

6. One-ccount-per-user Policy

   You may only have one active account with us at any given time. We reserve the right to merge multiple accounts into a single account, if we determine that you are operating more than one account in breach of this policy.

7. Identity Verification and KYC

   To prevent fraud and ensure compliance with regulations, we require identification verification and Know Your Customer ("KYC") checks on all users before they can access our platform's full functionality.

8. Account Accuracy Obligations

   You are responsible for ensuring that your account information is accurate and up-to-date. You agree to notify us of any changes to your personal details as soon as possible.

9. Account Security Responsibilities

   You are responsible for keeping the security and confidentiality of your login credentials, including your username and password.

• Do not share or transfer your login credentials with anyone else.
• Regularly update your password and keep it confidential.
• Inform us immediately if you suspect that someone has accessed your account without authorization.

10. Login Credentials and Password Protection

    You must use a secure password to access our platform, and you are responsible for keeping this information confidential.We reserve the right to reset or change passwords at any time, including where we reasonably believe that an unauthorized person has accessed your account.

11. Restricted Behaviour and Prohibited Activities

    The following activities are prohibited:

• Multi-accounting: opening multiple accounts in breach of our one-account-per-user policy.
• Collusion: colluding with other users to manipulate gameplay or outcomes.
• Fraudulent activity: engaging in any activity intended to deceive, cheat or exploit others on the platform.

12. Bonus and Promotion Rules

    Bonuses and promotions are subject to specific terms and conditions that may vary depending on the offer. You agree to comply with these terms when participating in bonuses and promotions.

13. Wagering and Gameplay Conditions

• Wagers must be made in accordance with our wagering requirements, which can be found in the platform's help section.
• Gaming activity is subject to our rules of play and any applicable gaming regulations.
• We reserve the right to void or modify wagers at any time if we reasonably believe that there has been a breach of these terms.

14. Bonus Abuse Prevention
    We monitor all user behavior for signs of bonus abuse, including but not limited to:

• Wagering on excluded games or markets.
• Manipulating gameplay or outcomes.
• Participating in collusion schemes.

15. Deposits and Withdrawals

    Our platform supports various payment methods, including credit/debit cards, e-wallets and bank transfers.Please note that deposits must be made with funds not held in a joint account where the other holder is under 18 years of age or for whom you hold power of attorney.

16. Verification Before Withdrawals

    We reserve the right to request identification verification before processing withdrawals.This includes but is not limited to:

• Government-issued ID documents (e.g., passport, driver's license).
• Proof of address documents (e.g., utility bills, bank statements).

17. Processing and Review Procedures
    All withdrawal requests are reviewed by our team in accordance with anti-money laundering ("AML") regulations and other applicable laws.We reserve the right to delay or cancel withdrawals if we reasonably believe that:

• You have provided false information about yourself or your account.
• The transaction is suspicious, irregular, or otherwise contrary to these Terms.

18. Responsible Gambling Expectations

    You agree to gamble responsibly and within your means. We encourage you to set a budget for gaming activities and do not provide any automatic spending limit.You acknowledge that we cannot guarantee that our platform will be available at all times due to technical issues, maintenance or other unforeseen circumstances.

19. Self-exclusion and Account Restrictions

• You can self-exclude yourself from accessing the platform by contacting us.
• We reserve the right to restrict access to your account if we reasonably believe that you have breached these Terms.

20. Game Fairness and RNG Systems

    Our games use Random Number Generator ("RNG") algorithms, which are regularly audited and certified.We strive to ensure fairness in gameplay through our system of checks and balances to prevent bias or manipulation by external factors.

21. Technical Interruptions or Voided Gameplay

• Technical issues may cause the platform's operation to be interrupted at any time without prior notice.
• In this event, we reserve the right to void wagers placed during such a period where our system is unavailable due to technical difficulties.
• You acknowledge that we are under no liability for unforeseen disruptions of service.

22. Suspension or Closure of Accounts
    We reserve the right, in accordance with applicable laws and regulations:

• To suspend access to your account if you have provided false information about yourself or breached any terms contained herein.
• To close an account where there has been excessive gaming activity from the same user (to prevent misuse).

23. Intellectual Property and Platform Ownership

    All materials on our platform, including graphics, soundtracks and written content, are protected under copyright law.

24. Limitation of Liability

    You acknowledge that we do not accept liability for:

• Losses arising out of unauthorised use of your account by others.
• Consequential losses (such as lost income or profit).
• Any losses resulting from events beyond our reasonable control.
• We make no warranties, express or implied regarding the availability, accuracy, completeness and reliability of information provided on this website.

25. Modification of Terms

    We reserve the right to modify these terms at any time by posting changes to our platform's help section. If you continue using our services following such modifications, it will be deemed that you have accepted them.

26. Contact or Support Guidance

    If you need assistance with your account or require clarification on any provision of these Terms please contact us.Our customer support team is available to respond during operating hours only.

27. Applicable Licensing or Regulatory Oversight

    Regulatory oversight: Our platform operates in accordance with gaming regulations and licenses issued by local authorities, ensuring fairness and responsible gaming practices are followed at all times.

28. Effective Date
    These Terms shall be governed by the laws without regard to any conflict-of-law provisions.The effective date for these terms is indicated above.